Compare package features

Here at BrotherMailer we offer four different packages, Freemium, Standard, Professional and Enterprise. This table will help you to see the features on offer with each package, and enable you to decide which package best suits you.

If you have any questions on how to use this table, or the benefits of any particular option, please call us on 020 7183 1652.

Data Management

  Freemium Standard Professional Enterprise
Number of contact records in database 500 limit 5000 limit Unlimited Unlimited
Historical access to reports and campaigns - number of months stored 6 12 24 60
Automatic bounce handling
Data de duped on upload
Amend contact details on-screen, or re-import to refresh the data
Advanced 'sign-up form' feature – Create advanced web sign-up forms at the click of a mouse to opt contacts into multiple address books and to collect/append valuable additional data fields
Suppression list management - bulk import all unsubscribes
Number of mailing lists / address books 1 5 Unlimited Unlimited
Number of customisable data fields (in addition to five default variables) 1 5 10 400
Custom adjustable hard and soft bounce management thresholds Fixed Fixed
Mappable data, on import
Data integrity scoring
Domain suppression
API to connect BrotherMailer to your back-end data system
Export soft and hard bounces and unsubscribes by date range, campaign or total amount  
One-click integration with SalesForce    
WordPress sign up connector    
Microsoft Dynamics CRM connector.      
Third Party App integration, allowing you to use BrotherMailer within a third party platform      
Segmentation Data Query Builder (including queries by contact history data)      
Geomap segmentation      

Create

  Freemium Standard Professional Enterprise
Drag-&-drop Easy Editor makes template building and editing a breeze - no HTML or coding skills required - at all
Built-in Spam Assassin spam checker
Personalise your email content at the touch of a button
Add external web links to your email content at the touch of a button
'Refer a Friend' link
WYSIWYG editor
'Add to safe senders list' link
Number of personalisable fields (in addition to five default variables) 1 5 10 400
Template Library including over 100 free, professionally designed generic templates
Campaign Archive Feed link
Easily upload your design templates into BrotherMailer  
Easy image resizing tool  
Add to social networks' link  
Dynamic Content    
Personalised preview    
Advanced spam checker with breakdown by desktop client, server and gateway firewalls (usage charge applies)    
Document Manager- link to and launch PDFs, and any other documents, directly from your marketing emails, in one quick step    
Survey Builder - available as an add-on service, for easy online survey building, with automatic, real-time population of response data into your BrotherMailer lists. Additional monthly charge applies for this service      
Site Builder, for quick and easy creation of dedicated landing pages for your email campaigns      

Test

  Freemium Standard Professional Enterprise
Free, unlimited test sends
Inbox Preview (usage charge applies)  
Multiple subject line split testing      
Email content split testing      
'Friendly from address' split testing      

Send

  Freemium Standard Professional Enterprise
'Sent by BrotherMailer' footer      
Uncapped send volume 500 / month
Multipart delivery
Plain text only campaigns
Schedule campaigns to be sent in the future
Outbox, with campaign 'pause' button
Triggered emails following web form submission  
Send from your companydomain.com (set-up charge applies)  
Generic, account-wide auto responder for all email replies    
Auto responder for email replies, customisable by campaign      
Triggered emails based on recipient action      
Custom event triggered emails (e.g. Upsell email sent automatically to any customer who orders product A, or who's Birthday it is)      
Series triggered emails (e.g. four-stage subscription renewal programme)      

SMS Campaigns

  Freemium Standard Professional Enterprise
Create SMS Campaigns    
Add personalised fields    
Auto response SMS    
Email sign up via SMS    
Send single SMS via API    
Full reporting    

Reporting

  Freemium Standard Professional Enterprise
Graphical representations of your results
Delivered and open rates
Links clicked - by link name and URL
Forwards
Replies
Bounces and unsubscribes
Drill down to individual recipients
Overlay, hotspot report  
Print out board room ready reports  
Unlimited export of the reporting stats  
Generate "Hot Prospects" reports to further target your lists  
Filter results by Link Name to generate follow-up campaign lists  
Social network bookmark views  
One-click Google Analytics tracking code tool  
Schedule report update, emailed to up to five colleagues per campaign    
Automatic list/address book generation from reports, for follow-up campaigns based on filtered results    
Website page and path tracking    
ROI tracking from email to website conversion, by numerical and alpha codes    
Compare reports from different campaigns    
Report by top 10 domains    
Reports Filter all reports by address book, segmentation filter or dynamic content    
Contact history reporting      
Geomap of results      

Support

  Freemium Standard Professional Enterprise
Online FAQ and help
Free unlimited email support  
Free telephone support   30 days
Dedicated Account Manager who knows your business    

Account management

  Freemium Standard Professional Enterprise
Number of licensed users 1 3 10 Unlimited
User permissions management    
Hierarchical Parent and Child accounts (Chargeable per Child Account)    
Corporate Console