When we chat with our friends on Facebook or other social networks we often use emoticons to express what we are saying, but when it comes to professional missives, they just don't cut it.

Some experts do say that if you use a happy face there is no problem, but I cannot agree with this, they are completely unprofessional.  Emoticons are used for talking to friends, and although we want to build this kind of loyalty with our clients, and for them to feel that we are on their level, emoticons in email marketing seem presumptious, you are assuming that level of relationaship.

Cold calling, does it work or not?

Written by Friday, 16 January 2015 00:00

In the 21st century, we receive a lot of cold calls, sometimes more than one in one day, but do they work? For me, no.

I don't know what other people think, but I am sick of them. In one day last week I received more than 6 calls from a mobile phone company.  I said I'm not interested, then just a little later I have his colleague on the phone with the same questions. I will absolutely never switch to this company! But it must work sometimes, right? Because if it never worked, surely they would stop.

With BrotherMailer, every time you send a campaign, you'll have access to a detailed report on your recipients. You can use this information to improve your future campaigns.

Every time you send a campaign, it will be better than the last. Here are my top tips on how you can use this information;

The first part of your email marketing campaign that subscribers will see is your subject line, making it vital.  In most cases, this is when the recipient decides whether or not to open the message. Today, many people use an inbox preview tool, the subject line and the first few lines must capture a reader’s attention immediately, if not, your message will be deleted and forgotten.

A few years back, best length for a subject line was less than 20 characters, however our customers here at BrotherMailer, have found better open rates recently with slightly longer subject lines. Try a subject line of around 25-30 characters for your next campaign, in the world of email marketing trying new things is an important step.

Who are you telling about your holiday plans?

Written by Tuesday, 25 November 2014 00:00
This is an issue that has been on my mind recently, with the onset of Christmas and time for holidays, I see too many people leaving themselves wide open to crime on their social media sites.
It often starts with a countdown, '9 days until the holidays', then tagging themselves at the airport; 'coffee before taking a flight', and then it will be a picture of the victim enjoying an eggnog! I say victim, because how many criminals are already alerted to the fact that your house is empty?
Any restaurant or bar can have a use for email marketing campaigns; they can submit new offers, events or special nights. 
Email marketing can be useful for any company, but here lets look at restaurants.  
1. Customisation; when you send an email to your friends or colleagues, is it usually informal, email marketing messages should be a little like those. Use their names and greetings, Hi John makes much more sense than Dear Sir. With an email marketing platfrom this is very easy to acheive, and lets the customer feel a little more important.

How are your online passwords? Are you protected?

Written by Friday, 17 October 2014 00:00
Today's blog is straying a bit from my usual topics, but I felt it was time we talked about this. 
People are still not using strong passwords for their online accounts. A study has recently shown that the most common password in 2014 was '123456' and that was also the most hacked password. 
Everyone wants a good database, but how can you get one? With the popularity of social networks, it could not be easier. 
Using a marketing system such as the BrotherMailer platform, you can create a survey asking everything you want to know about your customers, and then you can publish it to any profile, page or group you have in your social networks. 

Using Facebook as a business, what not to do

Written by Wednesday, 08 October 2014 00:00
I am sure you are aware by now of the recent clamp down by Facebook on businesses using personal timelines, however this is not a change in practise, it has always been the case, it is just being more strictly enforced right now.
If you have a personal timeline in the name of a business, you are at high risk of losing it and all your contacts.  You need to change the name of the account to your own name as it appears on your identity card, otherwise Facebook are quite likely to turn it into a ‘business page’.  The rules on this are very strict but not complicated.
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